ITIL 4 Foundation

Microsoft Certified Solutions Associate (MCSA): Windows Server 2008

Microsoft System Center 2012 Configuration Manager (SCCM)


Bachelor of Science, Information Systems

Virginia Commonwealth University (2008)


Manager, Application Delivery

McGuireWoods LLP, Richmond VA

August 2017 to Present

  • Manage a team that is responsible for all aspects of the firm’s workstation environment
  • Introduced the concept of biweekly stand ups and kanban boards to ensure the team and any applicable parties are on the same page
  • Implemented Microsoft LAPS and greater local administrator restrictions on workstations to increase our security posture
  • Keep workstations up to date with timely Windows 10 feature updates
  • Put into operation the vision of updating drivers and BIOS during imaging and automatically updating drivers on existing workstations
  • Migrated all group policy objects to advanced group policy management which includes features such as auditing, history and versioning
  • Worked closely with multiple teams to migrate from a Citrix XenApp environment to a Citrix XenDesktop (persistent) environment for remote employees

Application Delivery Specialist, Team Lead

McGuireWoods LLP, Richmond VA

May 2015 to August 2017

  • Managed the SCCM infrastructure for 3,000 workstations across 23 offices worldwide
  • Completed development and firm wide launch of Windows 10
  • Created a standard naming convention for all application deployments and standardized deployments using PowerShell App Deployment Toolkit
  • Successfully implemented Microsoft BitLocker Administration and Monitoring (MBAM) while serving as the technical lead on the project
  • Took over the implementation of a stalled Microsoft DirectAccess project and successfully deployed it to the firm within 5 months of taking ownership.
  • Successfully upgraded the firm from Microsoft Office 2010 to Microsoft Office 2013 while serving as the technical lead on the project
  • Created a PowerShell script to automatically create a SCCM application (including deployment type and collections) therefore saving the team time and reducing human error

Systems Engineer, Team Lead

AMF Bowling, Mechanicsville VA

August 2013 to May 2015

  • Responsible for the entire corporate VMware infrastructure which consisted of over 200 virtual machines
  • Upgraded the corporate VMware infrastructure from version 5.1 to version 5.5 with no downtime
  • Served as the technical lead for a nationwide point of sale platform migration which was completed successfully and on time
  • Boosted productivity and reduced errors by spearheading the increased adoption of PowerShell
  • Supported 250 retail locations as tier 3 support

Senior Computer Technician, Team Lead

Schnabel Engineering, Glen Allen, VA

June 2008 to August 2013

  • Responsible for the IT productivity of 300 users, 30 servers in 13 remote locations while working in the corporate office
  • Managed the three person help desk and assured we exceeded the expectations of our service level agreement
  • Led the implementation of a new help desk system and monitoring system which increased productivity
  • Executed a successful implementation of SCCM 2012 from inception to completion in order to simplify IT administration
  • Planned and implemented the transition from a static HTML intranet to a SharePoint 2007 intranet which increased user adoption and resourcefulness

Networking Intern

VCU Health System, Richmond VA

May 2007 to June 2008

  • Responsible for the IT productivity of 60 users throughout multiple departments including human resources and payroll
  • Planned and implemented imaging of workstations which decreased system turnaround time
  • Built, configured and deployed Windows Server 2003 servers
  • Responsible for answering questions and troubleshooting through the e-portal help desk


  • C#
  • CSS
  • HTML
  • PHP
  • PowerShell
  • SQL
Operating Systems
  • Android
  • iOS
  • macOS
  • Microsoft Windows Server 2003, 2008, 2008 R2, 2012, 2012 R2, 2016, 2019
  • Microsoft Windows XP, Vista, 7, 8, 8.1, 10
Services and Software
  • Concrete5
  • Deltek Vision
  • DHCP
  • DNS
  • DotNetNuke
  • HelpSpot
  • iManage FileSite
  • Microsoft Active Directory
  • Microsoft BitLocker
  • Microsoft DirectAccess
  • Microsoft Exchange
  • Microsoft Group Policy
  • Microsoft Hyper-V
  • Microsoft IIS
  • Microsoft LAPS
  • Microsoft Lync
  • Microsoft Office 2007, 2010, 2013, 2016
  • Microsoft Office 365
  • Microsoft SCCM 2012, Current Branch
  • Microsoft SharePoint 2007, 2010, 2013, 2016
  • PRTG Network Monitoring
  • PXE Boot
  • VMware ESXi
  • VMware vCenter
  • VMware vSphere
  • WordPress
  • Workshare